Skip links

Parenting Assistance Line History

PAL employee receiving money from a donor
2007

Launch of PAL hot line

Parenting Assistance Line (PAL) launched. First calls received March 2007.

Father teaching his two sons how to play the guitar
2010

Hispanic Services Added

PAL adds multi-language services to better meet the needs of Alabama’s hispanic community.

Communication With Your Teen
2015

10,000 Calls Served

By PAL’s seventh year, more than 10,000 calls had been answered, coming from every county in the state and 30 other states.

Chat box for PAL
2017

Chat Online

In 2017, the option to live chat with parenting resource specialists during normal hours of operation was incorporated on the PAL website.

Return to top of page