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What is Parenting Assistance Line?

happy baby

What is PAL?

For resources or just a sympathetic ear, the Parenting Assistance Line is here for you. Whatever your need, PAL’s trained counselors can provide a listening ear or suggest resources for material help – that means real-world advice for all kinds of parenting challenges.

It’s the right call to make. No matter what you face as a parent.

When Can We Talk?

We are available weekdays from 9 a.m. – 6 p.m., and messages can be left anytime.  We offer a confidential phone line, and you can reach us through our website, either by using the chat option or contact us form. If it is after hours, you can leave your questions and one of our parenting resource specialists will contact you. We strive to be available to you as often as possible!

Call ​866-962-3030.

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PAL Stays Available for Parents like You.

Since 2007, we’ve helped thousands of parents, grandparents, and other relatives become more confident in nurturing children. Without judgment and with strict confidentiality. Most of all, it’s absolutely free.

PAL’s parenting resource specialists have years of extensive experience counseling a wide variety of parenting concerns; you can count on PAL provide sound advice.

So if you’re just coping as a parent, you have options.

Call, Text and Chat With Us.

Don’t count to ten. Call, Text, or Chat instead.

  • Call – dial  866-962-3030 weekdays between  9 a.m. – 6 p.m., or leave a message after hours.
  • Text – a new texting option is coming soon
  • Chat – chat online using our chat application. Look for the blue chat button near the footer of PAL’s website.

And if you like ongoing parenting inspiration, visit our website often and sign up for PAL’s email newsletter.

What We Do

Break through the social isolation of parents.

Provide parents with guidance to increase their ability to parent successfully.

Teach parents methods of interaction with their children.

Increase parent’s knowledge of community resources.

Increase parent’s knowledge of child development.

Increase parent’s knowledge of stress and anger management skills.

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